Gold Plated Jewelry Care Instructions

  • Store in a cool, dry place. For best results, store in our jewelry pouch to preserve it's shine and quality.
  • Avoid contact with water, chemicals, lotions, perfumes, and sweat.
  • Clean gently with a soft cloth.
  • Remove before swimming or exercising.

Waterproof Jewelry Care Instructions

Keep your stainless steel waterproof jewelry looking their best with these simple steps:

  • When you take it off (which we know won't be often): Tuck it into our soft jewelry pouch to keep it scratch free.
  • After a workout: Gently wipe away sweat and oils with a soft cloth.
  • Stay Gentle: Avoid direct contact with harsh chemicals.
  • Post-swim: Give your jewelry a quick rinse after chlorine exposure.

A little care goes a long way - helping your pieces stay radiant, ready for everyday wear, and made to last through your story and the ones to come.

What this Warranty Covers:

The Charm Bar Company warrants that our Waterproof Jewelry Collection (necklaces, bracelets, and charms) will be free from manufacturing defects in materials and workmanship under normal use for 12 months from the date of purchase. This warranty specifically covers:

  • Defects in craftsmanship
  • Structural Issues (clasps, chains, connectors) 
  • Failure of waterproof integrity under normal wear

What "Waterproof" Means:

Our waterproof jewelry is designed to withstand daily exposure to water, including:

  • Showering
  • Swimming (fresh or salt water)
  • Sweat and normal moisture

When worn and cared for as intended, the jewelry should not tarnish, rust, or discolor due to water exposure during the warranty period.

What this Warranty Does Not Cover:

This Limited Warranty does not cover:

  • Normal wear and tear
  • Scratches, dents, or cosmetic changes over time
  • Damage caused by misuse, abuse, or improper care
  • Exposure to harsh chemicals (including but not limited to chlorine treatments, cleaning agents, perfumes, lotions, or hair products) 
  • Damage caused by accidents, impact, or force
  • Lost or stolen items
  • Unauthorized repairs or alterations

How to Make a Warranty Claim:

To submit a warranty claim, please contact us at:

Email:info@cbcobrands.com

Include:

  • Proof of purchase
  • Description of the issue
  • Clear photos of the item

If your claim is approved, The Charm Bar Company will, at our discretion:

  • Repair the item, or
  • Replace the item with the same or comparable product

Replacement items do not restart the original warranty period.

Shipping:

Customers are responsible for shipping costs to return the item.

The Charm Bar Company will cover shipping costs for approved replacements back to the customer.

Limitation of Liability:

This Limited Warranty is your exclusive remedy.


The Charm Bar Company shall not be liable for any incidental or consequential damages, except where prohibited by law.

State Law Rights:

Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages.


This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Implied Warranties:

Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the duration of this Limited Warranty.